Tap-to-Pay
Visa^® Gift Card

Iphone 7 and later supports NFC. Iphone Model prior to Iphone 7 cannot support all features of this product.

Many Android devices support NFC. To validate, open Settings and type NFC into the search bar to see if NFC is supported.

The Tap to Pay Visa Gift Card is a contactless physical card which can be used anywhere Contactless Visa is accepted. Utilizing the MyCardWallet app the card can be added to a supported mobile wallet for use online. If a merchant doesn’t accept mobile wallet payments online, card details can be generated via the MyCardWallet app to use online.

Download the MyCardWallet app from the App Store or Google Play Store and follow the prompts to add your Tap to Pay Visa Gift Card to one of the supported mobile wallets. Limit one device per Tap to Pay Visa Gift Card.

Download the MyCardWallet app from the App Store or Google Play Store, once you have added your card, the balance and transaction history can be viewed. You can also call 1 (833) 732-5211 to hear your balance.

While registration is not required, we do recommend registering your Gift as most online, mail and telephone order merchants often require that personal information, including name, address and telephone number of the cardholder be verified with the Gift-issuing bank prior to purchase. If you wish to make online, mail or telephone order purchases, you should download the MyCardWallet App and follow the prompts to register your Gift. Unless you register your Gift in advance, there may be no way an online, mail or telephone order merchant can confirm your identity. Without such confirmation, the merchant might decline your purchase, even if there are sufficient funds on the Gift. If you’re making a purchase with your Gift using your mobile wallet, the address saved in your mobile wallet should suffice.

If the online merchant accepts Mobile Wallet integrated payments you may download the MyCardWallet app and follow the prompts to add your Tap to Pay Visa Gift Card to your preferred mobile wallet and proceed with your checkout.

If the online merchant does not accept Mobile Wallet payments you can find your card details for online spend within the MyCardWallet App by clicking the prompt to reveal your card details.

Utilizing the MyCardWallet app, your Tap to Pay Visa Gift Card can be added to a supported mobile wallet which enables mobile payments both instore and online. If the merchant does not support a mobile wallet integration you can view card details within the MyCardWallet app that can be used online. Recommended to register your card as well in case the merchant validates the address to allow the purchase

No. There are no after-purchase fees associated with this product.

No, the funds on your Gift do not expire.

Your Tap to Pay Visa Gift Card will no longer work when the remaining value is equal to $0 or the “valid thru” date on the Gift has passed. If funds still remain on your Gift after the “valid thru” date, please call 1 (833) 732-5211 to have a replacement Gift with an updated “valid thru” date issued to you at no cost. The balance on the replacement Gift will be equal to the balance on your discontinued Gift.

No. Your Tap to Pay Visa Gift Card is not reloadable.

You must advise the merchant how much is available on your Tap to Pay Visa Gift Card. The merchant may complete a split tender transaction and charge the Gift for the available balance. The remaining amount of your purchase would require another form of payment. Note that some merchants may not be able to perform split tender transactions.

Some restaurants and other service-oriented merchants may factor in an additional 20% (or more) to cover any tip you may leave on the purchase. If this occurs, and your total bill, after adding in the additional 20% (or more), exceeds the amount available on the Gift, it will be declined. Accordingly, you may want to ensure that your Gift has an available balance that is 20% (or) greater than your total bill prior to use. Similarly, some hotels chose to factor in additional amounts upon check-in, and it may take up to thirty days after your stay to have any excess amounts held by the hotel added back to your available balance.

The ability to use your Tap to Pay Visa Gift Card to pay at the pump will vary by merchant. We recommend that you prepay for gas inside, using tap to pay at the register, to avoid an authorization hold on your funds for more than the purchase amount.

If your Tap to Pay Visa Gift Card is lost or stolen, call the Toll-Free Customer Service Number 1 (833) 732-5211 to cancel your eGift as soon as you can. You will need to know your 19-digit Card ID, so be sure to record it in a safe place. You may also be required to provide additional information. If funds remain on your Tap to Pay Visa Gift Card, we will send you a replacement.

Yes. You may obtain a PIN by connecting your card to the MyCardWallet App. Note the PIN can only be used for purchases and cannot be used to obtain cash at ATMs or cash back with a purchase. (For more information, see the “Personal Identification Number” section in the Cardholder Agreement).

No, the physical Tap to Pay Visa Gift Card can only be tapped at a contactless enabled payment terminal. For online spend a virtual card can be issued.

The Wi-Fi/RFID-looking symbol on a debit or credit card is the EMVCo Contactless Indicator*. It indicates that your card can be used to tap to pay on a contactless-enabled payment terminal.

Your contactless card or payment-enabled mobile/wearable device just needs to be within 1 to 2 inches of the Contactless Symbol to initiate a payment

One to two seconds within 1 to 2 inches of the POS terminal should complete the transaction.

It works best when your contactless card or payment-enabled mobile/wearable device is held flat over the Contactless Symbol, versus held at an angle.

Tapping to pay with a Visa contactless card or payment-enabled mobile/wearable device is secure and convenient – perfect for places like fast-food restaurants, grocery stores, coffee shops, vending machines, taxis and more. Just look for the Contactless Symbol at checkout. Tapping to pay is secure because each transaction is accompanied by a one-time code, just like contact EMV. Unlike cash, tapping to pay provides an electronic record of your purchases and gives you all the great functionality and convenience of a Visa card.

Contactless payments, including Visa contactless cards, Google Pay and Apple Pay, use the same NFC (Near Field Communication) technology. Samsung Pay, however, works with both NFC technology and MST (Magnetic Secure Transition) technology, which can be used anywhere you can swipe.